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Reseñas:«Su obra más rotunda
empresarios
confundidas
they are thrust onto a new path
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Estado del Libro::Bueno Reseñas:«Su obra más rotundaEstado del Libro: Bueno Nmero de Pginas: 323 Ao de Publicacin: 2001,TAPA BLANDA, LIBRO USADO, RECUERDA QUE UN % DE ESTA VENTA COLABORA CON FUNDACIONES QUE FOMENTAN LA LECTURA EN ZONAS VULNERABLES. The business world seems to have given up on loyalty: many major corporations now lose and have to replace half their customers in five years, half their employees in four, and half their investors in less than one. Fred Reichheld's national bestseller The
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